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Problem Framing

Turn a fuzzy problem into one worth solving

A 4-hour workshop that turns a vague concern into one committed problem statement, ready to hand to the work that follows. Decide, detail, and frame the problem, before you spend a quarter solving the wrong one.

For teams with a pressing concern and no shared definition of the problem.

  • Founders sitting on a hunch they can't yet articulate
  • Startups hearing a different problem from every stakeholder
  • Enterprises aligning execs before committing a team

  • Leave with one committed problem statement, not six disconnected versions
  • Aim at a defined target customer, not "everyone"
  • Put the success metric, its guardrail, and the cost of doing nothing on paper
  • See what your team knows and doesn't know about its own problem, on the record
  • Lock exec buy-in before the build, not during it

  • A problem definition the room filled together, every answer labeled fact or assumption
  • One committed problem statement, every claim traced to the canvases
  • A defined target customer and their critical moment
  • The success metric, its guardrail, and the priced cost of inaction